Más info

CASE OF IMPACT

Health Network

Changing the way agendas are managed to improve access to healthcare

INITIATIVE

Bunge y Born Foundation – Hospital Papa Francisco

YEAR

2023

WEB SITE

Red Salud Sala Sur

ABOUT THE PROJECT

At Wingu we seek to create a model solution that works organically, helping to reduce processing times of agendas, shifts and attention, that can be interoperable and become the bridge between the different existing solutions. In this way, we use multiple tools and methodologies to solve the usability and specific demand.

After more than a year of work, discovery sessions and feedback, we developed Red Salud. This is the first online digital passbook in the city of Salta, so that its population can access all public health services in the Southern Zone.

In 2021, a team from the Papa Francisco Hospital won the Más SALUD contest organized by the Bunge y Born Foundation (FBB). From there and with the support of the Ministry of Health and the Secretariat of Modernization of Salta, Wingu developed this tool collaboratively with the other actors of the project.

Red Salud is a free web app that, through geolocation, seeks to effectively and efficiently meet the health demands throughout the southern operational area of the capital city of the province of Salta, Argentina.

Red salud proceso de descubrimiento
Red salud proceso de descubrimiento

TECHNOLOGY

WHAT WE DO

WHAT WE DID IT WITH

THE INITIATIVE

THE CHALLENGE

THE ROAD

TIME

THE TEAM

“Not only the project itself is interesting but also the way in which it is being implemented because we are being given active participation in shaping the application”, Belén Serpa, Coordinator of the “El Majón” Health Center.

0

people will be able to easily and safely access the health services they need.

0

people used it since its launch in June 2023.

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of users use it on a recurring basis.

IMPACT

Red Salud is available in all locations in the southern area of the city of Salta. The estimated reach of the beneficiary population of this tool is more than 300,000 people, who will be able to easily and securely access the health services they need.

More than 500 people per month have used the tool since its launch, a number that increases as the tool is disseminated in the health centers in Salta where the tool and its dissemination materials are available.

01

The tool is accessible for any age, knowledge and device used to navigate.

02

Red Salud offers you all the information about each specialty before arriving at the Hospital or health center selected: schedules, specialist, address, etc.

03

The user chooses where to be attended depending on the care sought and the distance.

Red salud
Red Salud impacto

What other consequences did this project bring?

  1. Interconnected health centers
  2. Happy and digitally empowered administrative staff
  3. Installed capacity to collaboratively create agendas

What we are trying to do is to tell how we first work internally by standardizing processes, integrating the operational area through the health centers and making the updated health services offer visible. Then the second step will be to optimize the process of creating professional agendas to finally grant appointments to patients through the app.

The most relevant screens of the project development process are shown below according to their priority. High-resolution renderings of our interface on desktop computers and mobile devices, showing functionality throughout the application.

Aplicación mobile Red Salud
Aplicacion mobile centros de atención
Aplicacion mobile solicitar turnos
Aplicacion mobile Mi agenda de turnos
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